In Case you were wondering..
FAQs
PRODUCTS
Our skincare products are formulated with high-quality, natural ingredients designed to nourish, hydrate, and rejuvenate your skin. Each product targets specific skin concerns, helping you achieve a healthier, glowing complexion.
Yes, our products are formulated to be gentle and effective for all skin types, including
sensitive, oily, dry, and combination skin. Check individual product descriptions for specific suitability.
Assess your skin type and concerns. Our product descriptions provide details about the target issues each item addresses. For personalized recommendations, consider contacting our customer service team.
Absolutely! We are committed to ethical practices and do not test on animals. Our products are cruelty-free and made with respect for all living beings
For optimal results, follow these steps:
– Cleanse- Tone- Treat- Moisturise – Protect
Yes, our products are designed to work together. However, we recommend introducing new products gradually to avoid overwhelming your skin.
Results may vary based on individual skin types and concerns. Generally, you may start seeing visible improvements within 3-4 weeks of consistent use.
If you experience any irritation, discontinue use immediately and rinse the affected area with water. If irritation persists, consult a dermatologist.
Yes! We offer a selection of sizes and travel-friendly options for many of our products. Check our website or contact customer service for availability.
Yes, we prioritize natural ingredients and formulate our products with safe, effective components. Check each product’s ingredient list for specifics.
Yes, we prioritize natural ingredients and formulate our products with safe, effective components. Check each product’s ingredient list for specifics.
Yes, our products are free from harmful chemicals, including parabens and sulfates, to ensure the health and safety of your skin. While some specific products may contain synthetic compounds, kindly overview ingredients list for your own satisfaction.
We recommend consulting your healthcare provider before using any skincare products while pregnant or nursing, as individual needs may vary.
Yes, we offer a range of products formulated to address specific concerns such as acne, dryness, aging, and hyperpigmentation. Check our website for targeted solutions.
For most skin types, exfoliating 1-2 times per week is recommended. Adjust based on your skin’s sensitivity and specific product instructions.
Many of our products are suitable for both face and body. Check product descriptions for specific recommendations.
Many of our products are vegan. Look for the vegan label on individual items to ensure they meet your preferences.
Store your products in a cool, dry place, away from direct sunlight and heat, to maintain their effectiveness.
While our products are formulated to work well together, mixing with other brands is possible. However, we recommend patch testing first to avoid potential reactions.
Our products typically have a shelf life of 24-36 months. Check the packaging for specific expiration dates or use-by information.
SHIPPING
No, we don’t ship internationally! We are currently limiting our services to Pakistan. Please check our shipping policy for details on international rates and delivery times.
Once your order has shipped, you will receive an email with tracking information. You can also log into your account on our website to view your order status.
ORDERS AND PAYMENTS
Yes, we offer a loyalty program where you can earn points for purchases, reviews, and referrals. Sign up on our website to start earning rewards!
RETURNS AND REFUNDS
Yes, we offer a satisfaction guarantee. If you’re not happy with your purchase, please
contact our customer service team within 30 days for a return or exchange.
CONTACT US
You can reach our customer service team through the contact form on our website or email us at dropskinncare@gmail.com . We’re here to help you with any questions or concerns!
Yes! We offer virtual skincare consultations to help you choose the best products for your needs. Email us your details at dropskinncare@gmail.com.
You can purchase our products directly from our website or Contact us on our instagram